Tell Us What You Think

Have you ever wanted to tell us what you thought of our features? Have you ever thought, “I wish I could give them my feedback and then that feature would be perfect?” Well, I am happy to announce you now have a way to let us know with the new Early Feature Access checkbox on the User Account settings page.

By enabling this on your account, you’re letting us know that you would like to provide feedback and be part of the feature development process at Bigleaf. Your feedback and input will help us decide how and what we design for our features.

How You Can Participate

There are a few stages when we may reach out or contact you:

General Product Call – A product call gives you a chance to speak to a person on the Product team and walk them through the challenges you encounter daily, and discuss features or new ideas you would like to see us work on.

Early Feature Design Call – This may include us showing off a prototype design or mockup(s). Then you’ll have the floor to tell us what you think about what you’ve seen.

Beta Testing – During Beta testing, you would be given access to use and test out new features that are in a more complete state.

We look forward to interacting with you and getting your feedback and ideas!

Getting Started with Bigleaf

Bigleaf customers can get full documentation of our features by contacting Bigleaf support at  support@bigleaf.net or by reading the release notes. To get more details on these new bandwidth packages, please reach out to your Channel Sales Manager, or contact us at 1-888-244-3133. If you’re not a Bigleaf Customer yet and would like to learn more about how we can help ensure performant uptime across your organization, request a demo today.

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