Bigleaf Case Study: Fixing one customer’s frustrating call quality issues with SD-WAN

Tricia Ward of Onward Communications had just moved her large, multisite customer to hosted voice when call quality issues threatened to derail the deployment. The customer had moved from MPLS to fiber with redundant circuits at all sites. The carriers couldn’t explain the voice issues, and the UCaaS vendor was seeing great MOS scores. No one could explain why the customer was experiencing call quality issues or how to solve the problem. That’s when Tricia brought in Bigleaf Networks’ Cloud-first SD-WAN to track down the problem, solve it, and ensure that it didn’t happen again. Get the full story in this video. Then head over to https://www.bigleaf.net/ to learn how Bigleaf can help keep your Cloud apps and Internet running the way it should.

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