voip

Why are calls garbled?

When you’re in the middle of an important video conference, the last thing you want is for participants to end up looking like 8-bit video game characters and sounding even worse. In our informal surveys, 80% of IT departments are … Read More

QoS over the Internet for VoIP and Cloud Apps, Part 2

This is a follow-up to the 1st post of this 2-post series on our Dynamic QoS Prioritization. This will be more of a technical deep-dive on QoS and how our implementation works. Bigleaf QoS Concepts, In-Depth Let’s dive into the … Read More

QoS over the Internet for VoIP and Cloud Apps, Part 1

But does it actually work, in real life, consistently? This is Joel here, Founder and CEO of Bigleaf, and that’s a question I got tired of having to find answers for. Back when I came up with the concept for … Read More