VoIP & UCaaS

7 Ways to Increase Your Business’s Internet Uptime

In today’s world, one of the easiest and most common ways for a business to lose money — through lost sales, decreased employee productivity, or frustrated customers — is for the internet to go down in any of its offices or locations. Because most of the important applications businesses depend … Read More

Why Uptime Is Critical for Healthcare & How To Increase Yours

Effective and efficient patient care depend on uptime  In today’s medical offices and clinics, many of the applications and technologies you rely on are now cloud- and internet-based. There are numerous advantages to this for you and your patients, but if you don’t have the uptime you need it’s almost … Read More

How Microsoft Teams performs with and without Bigleaf’s SD-WAN

Video call quality has become business-critical  This past year has made it abundantly clear how fragile and finnicky video calls can be. Odds are, you too have been on countless calls where someone’s audio was garbled or cut out or their video froze.   It’s not so bad … Read More

Why Medical Offices and Care Facilities Use Bigleaf’s SD-WAN

Healthcare is going to the cloud  More and more of the day-to-day operations of the typical medical office, assisted living facility, clinic, and care facility rely on the internet. They’re turning to cloud-based tools to more efficiently and effectively connect providers, patients, and data.  Patient medical records and communications are being managed digitally. Phone systems … Read More

Stories from the Field: Voice and Video Calls in the Time of COVID-19

How SD-WAN has helped organizations transform their communication strategies Due to the stay-at-home and social distancing measures that have been implemented in many places around the United States, organizations and companies have needed different ways to connect with their customers, partners, and vendors in this new norm.  … Read More

Why Are Calls Garbled?

When you’re in the middle of an important video conference, the last thing you want is for participants to end up looking like 8-bit video game characters and sounding even worse. In our informal surveys, 80% of IT departments are … Read More

TruHome Builds a Cloud-based Call Center with Bigleaf SD-WAN as the Foundation

Today we’re excited to share the story of John Pentlin, VP of IT at TruHome, and how he removed a roadblock from his company’s cloud journey with Bigleaf’s Cloud-first SD-WAN. Every day, IT leaders like John are moving critical business … Read More

Partner Case Study: Fixing one customer’s frustrating call quality issues with Bigleaf SD-WAN

Tricia Ward of Onward Communications had just moved one of her large, multisite customers to hosted voice when call quality issues threatened to derail the deployment. The customer had moved from MPLS to fiber internet with redundant circuits at all … Read More

Ensuring a Successful UCaaS Migration With SD-WAN

For this month’s SD-WAN in Action, we’re talking with Bobby Mohanty, the Chief Product Officer for Star2Star Communications. Star2Star provides mid-market customers with a full spectrum of unified communication solutions. Depending on the size of the customer, the customer’s needs, … Read More

Moving Contact Centers to the Cloud with SD-WAN

For this month’s SD-WAN in Action we’re joined by Advantel Networks, a Bigleaf partner who has been delivering leading integrated voice and data solutions to clients around the world since 1984. Along with traditional voice solutions, VoIP, and Security, several … Read More