How to avoid internet brownouts
You have a high-bandwidth line for your business internet, and it comes with a service level agreement (SLA) that promises consistent uptime. You’re all set. Right? Not necessarily. Even when your network uptime satisfies the SLA, you can still have circuit performance problems that are bad enough to derail your cloud-based applications. Technically that’s uptime,…
What is the true cost of internet downtime?
Internet downtime can be a huge source of aggravation for any business. Cloud-based applications are unavailable, and employees can’t do their work. The IT team is overwhelmed with support calls. Even a partial outage or brownout can affect time-sensitive, session-based activities. VoIP calls drop, customers can’t complete their online purchases, and videoconference participants start to…
NW Towers provides reliable connectivity under the harshest conditions with Bigleaf
Many of our managed service provider partners support clients who rely on the Internet to run their businesses, yet operate in remote locations with limited internet connectivity options. Northwest Towers definitely fits this bill. Read their story to learn how they use Bigleaf to provide highly reliable, remote connectivity to their clients, even under the…
How can Starlink satellite service be a part of my connectivity plans?
There is a new option to consider for business-class satellite internet connectivity: low earth orbit (LEO) technology. Starlink is currently the most broadly available global solution for this high-speed, low-latency broadband. It’s innovative LEO technology is a game changer for businesses who rely on satellite service for high-speed internet. For organizations who struggle with latency using…
Why IT leaders are investing in cloud network uptime
Imagine attending your industry’s biggest conference to learn about new ways to elevate your business and you get the call. The one from the home office that says your network just went down. That’s the panic I heard in an attendee’s voice at the 2022 HIMSS Global Health Conference & Exhibition in Orlando last week…
7 ways to increase your business’s internet uptime
In today’s world, one of the easiest and most common ways for a business to lose money — through lost sales, decreased employee productivity, or frustrated customers — is for the internet to go down in any of its offices or locations. Because most of the important applications businesses depend on are now cloud- and internet-based, when the internet goes down so does everything from…
New Denver PoP expands the Bigleaf Cloud Access Network
We’re excited to announce that Bigleaf’s Cloud-first SD-WAN platform has grown once again with the addition of our newest point of presence (PoP) in Denver, Colorado. This new gateway cluster expands the Bigleaf Cloud Access Network, allowing us to keep up with growing demand in the region. Denver is one of the major peering locations in the country. As…
Introducing proactive troubleshooting
We’ve all been there. You know there’s an issue on your ISP’s end or with one of your application vendors, but when you contact them you get the equivalent of a “Did you try turning it off and back on?” — even if you show them some tests you ran from the command line. With…
How Microsoft Teams performs with and without Bigleaf’s SD-WAN
Video call quality has become business-critical It’s become abundantly clear how fragile and finicky video calls can be, which is to say that sometimes they aren’t abundantly clear at all. Odds are, you’ve been on countless calls where someone’s audio was garbled or choppy or their video froze. It’s not so bad when your video quality falls…
What’s new with risk monitoring and how customers use it
In our last software release, we introduced Bigleaf risk monitoring, our new feature that uses artificial intelligence to give you fewer, but more insightful and actionable alerts on network issues that pose a risk to your business. Today I’m pleased to share some improvements we’ve made to risk monitoring. But first, I want to say thank you to everyone…
Making network management manageable
Two factors are currently driving businesses to become more and more reliant on stable internet connections. First, cloud adoption continues to surge. One recent survey showed that more than 88% of respondents used at least some cloud services, and 25% plan to move all operations to the cloud – and that was recorded in January…
Introducing risk monitoring
