How are home internet and business internet different?
Even before COVID-19 sent people home to work, the trend was clear: an increasing number of workers were using home internet connections for business. Over the last five years, the number of remote workers has grown 44%. There is no sign that the trend will slow. With COVID-19 restrictions affecting many businesses, there has been…
Prioritizing business traffic over Netflix in the home office
Many of us are currently working out of home offices alongside our family members or roommates who are doing the same. In addition to sharing more meals and living space, we’re also sharing more of our home Internet connection during more hours of the day. This can mean that one or two people are in…
Is fiber the answer to my home internet problems?
Beginning in mid-March 2020, 88% of organizations have encouraged or required their employees to work from home. Since then, many of our coworkers and personal friends have felt the impact of this shift in their daily jobs, notably in the performance of applications like Zoom and Microsoft Teams over their home Internet connections. Skype calls were…
Putting SD-WAN to work in the single-circuit home office
Employees working at home find themselves relying on technology to do nearly every part of their job. VoIP phones, video conferences and SaaS apps dominate their day. SD-WAN can ensure that those calls, conferences and apps keep working throughout the day. But most homes only have a single internet connection. You may be asking: “Don’t…
Bigleaf multi-gig speed packages scale with you
Today’s modern business is deploying and relying on cloud-based applications, VoIP, and video-based communication mediums at an increasing rate. This expanded use puts strain on limited network resources and readily highlights poor WAN performance. Many small and mid-sized businesses (SMBs) are also beginning to experience the need to scale and are feeling increased pressure to…
ITC builds proactive solutions for a reactive marketplace
ITC builds proactive solutions for a reactive marketplace When a company’s VoIP call quality declines or its video conferencing system experiences a lag, the most common remedy is to install a bigger and more expensive internet connection. But bumping up bandwidth is rarely the fix. The problems persist, and the complaints continue. MSPs like ITC…
MSP Convergence boosts customer satisfaction with Bigleaf
MSP Convergence boosts customer satisfaction with Bigleaf The cloud has fundamentally changed how small and mid-sized businesses think about their internet connection. Internet continuity is now a critical component of daily operations, employee productivity and customer experience. Yet these businesses still suffer daily frustrations, including dropped VoIP calls, grainy video conferencing, and unresponsive applications —…
Crappy internet: It’s a bigger problem than you think
If you’re responsible for IT at a small or mid-sized business (SMB) you know this pain all too well. It starts with a support ticket that the phones aren’t working right. But when you go to check them, they’re working fine. You call the ISP and wait on hold for hours only to have them…
Streamlining HIPAA compliance with a “conduit-exempt” SD-WAN
If you’re in the healthcare business, or if you provide technology to healthcare businesses, then you’re familiar with the Health Insurance Portability and Accountability Act (HIPAA.) You’ve probably also learned that HIPAA compliance can be complicated and costly. When you start moving patient health information (PHI) to the cloud, it can get even more complicated…
SaaS at the Business Edge: Are Your Downtime Fears Justified?
Software-as-a-service (SaaS) business applications have clear advantages. They have great pricing. They are convenient and easy to manage. You get cutting edge technology. However, to get them implemented we have to overcome a very valid objection: Sometimes the internet breaks. Over the course of two hours on 24 June 2019, the internet broke down for most of…
Bigleaf’s new MSP Partner Program
Today, we’re thrilled to announce the launch of Bigleaf’s Global MSP Partner Program. From the very beginning, Bigleaf’s product and programs have always been built to align with MSPs priorities— strong relationships, trust, and always doing the right thing for our partners and customers. Our Global MSP program has been designed to provide our growing community of MSP partners with the resources and training they need to make SD-WAN…
Matrix learns the secrets of a cloud-ready network
How to build a cloud-ready network Matrix Networks got its start in 1984 supporting and installing PBX phone systems. Over the years, the company’s embrace of internet technologies and cloud computing solutions has helped its customers navigate a constantly evolving network landscape. Matrix Networks attributes this success to the company’s principled approach to cloud-ready network…