Why Network Resiliency Is Critical for QSR Restaurants
Network resiliency for QSR environments has become a revenue requirement. In Episode 33 of Go Beyond the Connection, Tim Newton, Chief Technology Officer at Long John Silver’s, explains how downtime now directly impacts digital orders, kitchen operations, and guest trust.
Uptime Is No Longer Optional
As digital ordering grows, every outage has an immediate financial impact. Tim explains that resilient, multi-path networks protect operations by keeping systems online even when one connection fails.
Key takeaways include:
- Downtime stops digital orders instantly
- Multi-path networks reduce risk
- Resiliency protects both revenue and reputation
- Connectivity failures affect guest trust
“When a QSR brand can keep a rhythm of regular product innovation, it keeps the brand fresh, brings in new customers, and keeps your core customers still interested.”
Episode highlights include:
- Why backup connectivity must be automatic
- How resilient networks support kitchen operations
- The importance of trusted technology partners
For QSR leaders, network resiliency is no longer an IT discussion. It is an operational priority. This episode provides clear insight into how strong connectivity keeps digital kitchens running when it matters most.
Related Links:
- Building Digital Kitchen Connectivity in QSR with Tim Newton
- How Digital Kitchen Operations Are Changing QSR Restaurants
- Restaurant Technology Transformation: How the Connected Kitchen Drives Growth
- 10 reasons why restaurant operators are hungry for better internet health
- Online orders or offline agony? Why restaurants can’t afford to ignore internet issues anymore
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