When it comes to your network, the lowest bid isn’t always the best choice.
In this episode of Go Beyond the Connection, Michael Pittman, CEO and Founder of Connected Solutions Group, LLC, explains why enterprises must weigh price vs value in network connectivity.
Pittman shares how his company partners with Verizon to deliver wireless-first solutions, customer-centric service, and measurable ROI—helping organizations escape the race to the bottom.
Shifting the Price vs Value Mindset
Most contracts focus on the monthly recurring charge. Pittman challenges this approach, urging leaders to evaluate reliability, customer experience, and the total cost of ownership. By bundling deployment, staging, and support into one package, value-driven providers reduce hidden costs and deliver smoother rollouts.
Key Takeaways
- Why price vs value in network connectivity is a strategic decision, not just a budget line.
- How wireless-first strategies rival fiber when deployed with site surveys and dual-SIM failover.
- Why customer experience at every touchpoint becomes a competitive moat.
- How API-driven transparency fosters trust and accountability.
- Why proactive support keeps IT focused on growth, not troubleshooting.
“When it comes to your connectivity, don’t just race to the bottom.” – Michael Pittman
Episode Highlights
- How chasing the lowest bid undermines reliability and ROI.
- CSG’s playbook for delivering enterprise-grade wireless-first deployments.
- The role of customer experience in reducing churn and improving trust.
- How real-time visibility turns vendors into true partners.
- Why long-term value outweighs short-term savings.
Why This Matters
In today’s competitive market, choosing the cheapest option often costs more in the long run. Pittman’s advice reframes price vs value in network connectivity as a business growth decision—one that impacts uptime, customer promises, and bottom-line results.
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