As far as your network is concerned, Bigleaf becomes your new ISP. Your underlying Internet circuits are abstracted away, so your network doesn’t have to concern itself with changing IP addresses.
This works because before your traffic traverses the path between our gateway clusters and your building, we encapsulate each packet in a tunnel. This encapsulation enables us to provide you with static public IP addresses that don’t change when your traffic moves between ISP connections. You can use Bigleaf IP addresses, or if you have your own portable block we can route that for you. We don’t NAT or proxy your traffic, so every application works as intended.
Why does this matter? Because with Bigleaf, when one of your Internet circuits has an outage, you don’t. Your IP address doesn’t change. Your VPN, remote desktop session, SSH session, VoIP call, Web Presentation, and every other application stays up!