The Cost of Poor Technical SupportÂ
If you’re responsible for your organization’s technical operations, i.e. making sure your phones, internet, network, applications are working, then you know exactly when an issue is out of your hands and requires technical support. And when you’ve reached the stage of actually contacting support, you need them to be responsive and effective. Unfortunately, the quality…
Why Technical Support Should Be a Priority in Business DecisionsÂ
We no longer live in a business world of throwing things against the wall and seeing what sticks. Business dollars must be spent strategically with an assured ROI, and these informed decisions require more than a modicum of research into any potential service partners. While it’s tempting to focus solely on features, pricing, or scalability,…
Technical Support: Unsung Heroes of Modern BusinessÂ
Technical support often flies under the radar, generally only being thought of in times of crisis, or at least inconvenience. But behind the scenes, these are the talented individuals that truly keep the metaphorical ship afloat. Bigleaf technical support are some of the best in the business; we thank our lucky stars for them every…
What Is Load Balancing?
Simply put, load balancing is the process of distributing network traffic across multiple circuits to ensure no single circuit bears too much load. By spreading out the traffic, load balancing helps maintain high availability, optimizes performance, and ensures reliability. It acts as a traffic director, intelligently managing data flows so that users experience faster, more…
Revolutionizing Connectivity in Assisted Living FacilitiesÂ
We love our senior citizens; they’re survivors! And with 88%1 of older adults now using the internet to stay in touch with loved ones, access healthcare services, and engage in social activities, high-speed connectivity in senior living communities is more important than ever. Some, including us, would even go so far as to say that connectivity…
Day 1 connectivity: Immediate internet for your businessÂ
Performant connectivity comes with many challenges, arguably the first of which is the initial connection. This is particularly true when it comes to scenarios like new office setups, temporary locations, rural or remote sites, and even conferences, trade shows, or kiosks. Day 1 connectivity is the solution. Day 1 connectivity means immediate internet for…
Achieving uninterrupted access to cloud applications
We live in an era where the names of cloud-based applications have literally become verbs. Slack me! I’ll Zoom you! Most of us spend a large part of our workday in either Microsoft 365 or Google Workspace and need uninterrupted access to maintain those vital connections. We share files through Dropbox, and thoughts through Evernote.…
Maximize Productivity with Real-Time Internet Adaptation from Bigleaf
Bigleaf makes your internet smarter by automatically prioritizing traffic, adapting in real time, and keeping your business-critical apps running—no interruptions.
The role of SD-WAN in supporting hybrid work environmentsÂ
Not so very long ago, we all commuted to and from our offices every day for work, there were cars and traffic and freeways involved. Of course, then 2020 happened and suddenly we all worked remotely and began just commuting down the hallway of our own home instead of down the freeway.  As we enter 2024,…
SD-WAN safeguards holiday ecommerce experience for online retailer
Discover how an online retailer masters seamless holiday connectivity with Bigleaf. Stay online, serve customers, and cut costs. Learn from their success story!