Boosting Restaurant Revenue by Including IT in Leadership Decisions
Jon Manes explains how giving IT a seat at the table improves decision-making, unlocks operational efficiencies, and drives hospitality revenue.
Restaurant IT Prevents Customer Chaos
When a POS terminal fails, every second counts. Jon Manes shares how empathy-first IT support keeps revenue flowing and guests happy.
How Restaurant IT Can Drive Revenue Growth
Jon Manes explains how treating restaurant IT as a strategic partner—not just a support function—drives real revenue growth and guest satisfaction.
When One Outage Changed Everything: Why ATL Went Wireless-First to Future-Proof Its Network
A single outage changed everything. Chris Crist explains how ATL’s wireless-first strategy supports IoT, AI, and nonstop scale.
When Cabling Hits the Limit, Wireless-First Takes Over
CIO Chris Crist explains how Hartsfield-Jackson overcame physical cabling limits by shifting to wireless-first network infrastructure.
Why Wireless-First IT Strategy Is Gaining Executive Attention
CIO Chris Crist explains how wireless-first IT strategy aligns infrastructure with enterprise growth, from biometric boarding to nonstop scale.
Scaling Smart from Day One: What Cal Krome Learned Supporting Lyft’s Explosive Growth
What Happens When Your Team Doubles—and You’re the Only IT Person? When Cal Krome joined Lyft, there were 250 employees and zero formal IT infrastructure. As the company grew to 450 people, he was still the only person handling support, provisioning, office builds, and automation. The pace was relentless—and the lessons unforgettable. “I was the…
Calm IT in a Chaotic World: How Cal Krome Trains Non-Technical Teams for Tech Resilience
Why Most Onboarding Falls Flat for Remote Teams When new employees don’t know how to get what they need, IT becomes a roadblock. That’s especially true in remote environments, where hallway help and walk-up desks don’t exist. Traditional IT onboarding simply doesn’t cut it. That’s why Cal Krome, Head of IT at Calm, rebuilt the…
Device Trust and Access Control: The Future of Secure Remote Work
Why VPNs Aren’t Enough Anymore In a world of remote work, traditional security strategies are falling short. VPNs, password complexity, and firewalls can’t protect a company when devices are scattered across homes, cafes, and co-working spaces. That’s why secure remote IT access now demands more thoughtful, layered controls. At Calm, Head of IT Cal Krome…
Bridging the Trust Gap: How IT and Executives Can Align for Scalable Growth
Why Executive Alignment Still Eludes IT Even as IT becomes more integral to business growth, many teams still struggle to earn a seat at the strategic table. Budget asks turn into battles. Security upgrades get deferred. And infrastructure plans often lag behind company objectives. The root of the issue? A lack of executive alignment in…
Breaking the Silo Cycle: Jordan Liebman on Driving Tech Growth Through Alignment
Making Marketing the Center of the System When growth slows down in tech companies, it’s rarely because of a lack of innovation. More often, the culprit is misalignment—between departments, between messages, and between what companies say and what they deliver. Achieving operational alignment in tech companies is crucial to overcoming these challenges. Jordan Liebman knows…
AI Reasoning: Game Changer for Autonomous Networks
Self-driving cars showed us that when perception and decision-making converge, autonomy follows quickly. Ajay Malik believes enterprise networking stands at a similar threshold, powered by AI agents capable of understanding context, history, and business priorities. These advancements are integral to AI reasoning capabilities in networks that are autonomous. Wireless-first infrastructure provides the flexible access layer…