Bigleaf Blog

Welcoming Andrew Bagnato to the Bigleaf Team

This week, we’re thrilled to welcome Andrew Bagnato to the Bigleaf team as our new Sr. Director of MSP Partner Programs. With nearly 20 years of experience in technology, most of which was spent at Webroot, Andrew will be a … Read More

Managing QoS for Home Office Workers Remotely

How can IT help everybody who’s working from home? With the sudden, urgent shift to work from home that began in March and the current likelihood that many will continue to work remotely, IT and help desk staff are expanding … Read More

New Sandler Partners Relationship Expands Bigleaf Partner Network

I have a tenure in the telecom industry that just surpassed 20 years. I love what I do and seldom does this feel like a job to me. I have been fortunate in my time to build some great business … Read More

More Bandwidth May Not Solve Your Home Internet Problem

Here’s why Internet access at your team member’s home is different from what you use at the office. When many of us stopped commuting, our data had to start making a difficult commute instead.  We once headed in to the … Read More

What is QoS and How Do We Know if it Will Help Us Work from Home?

Now that the kids and adults are home across our neighborhoods, all working, schooling, playing or simply looking for ways to entertain ourselves, we’re all on the internet all the time. This taxes our residential internet connections in unprecedented ways. … Read More

Making Home Internet Work

How to Support Connectivity for Business Applications when Everyone is Working from Home — The challenges of managing IT for our newly remote workforce cannot be overstated. As the COVID-19 pandemic shuttered our offices, the number of Americans working from home went from 15 million to an estimated 92 million. That means you have gone from supporting one, or maybe a handful of sites, to supporting all the business apps your users need on different devices connected in different ways to different ISPs. … Read More

Bringing the Office Home: Create Healthy Home Networks with Bigleaf Home Office

Sometimes a product happens when you least expect it. That’s what happened with Bigleaf Home Office, a service specifically geared for those of us who are now (or have been) working from home.  We had always wanted to develop a … Read More

How to Diagnose and Solve Home Internet Issues

When there’s a problem with your home office’s internet connection, your first instinct might be to call the ISP. But before you get to that point, there are a lot of things you can do to isolate and treat problems within your network. Read more to learn how to diagnose and solve home internet issues. … Read More

Upload vs Download Speed and Why it Matters in Your Home Office

If you’ve experienced choppy Zoom or Teams calls in your home office, you’re not alone. According to a recent report by Waveform, an estimated 13.2M people who are working from home due to Coronavirus are experiencing daily Internet connectivity issues. … Read More

How are Home Internet and Business Internet Different?

Even before COVID-19 drove people to work from home, the trend was clear; an increasing amount of workers were using home internet connections for business. Over the last five years, the number of remote workers has grown 44%. There is … Read More