Chris Incorvati is a restaurant technology leader with more than 30 years of experience supporting multi-unit hospitality brands. He serves as Chief Technology Officer at Jack’s Family Restaurants, where he leads enterprise IT strategy and restaurant technology systems.
In this role, Chris oversees the infrastructure and platforms that support restaurant operations and guest experience across the brand. His work focuses on reliable point-of-sale systems, secure networks, and technology that improves day-to-day performance in the field.
Chris has held senior technology leadership roles at several nationally recognized brands, including Panera Bread, Au Bon Pain, and Legal Sea Foods. Across these organizations, he helped guide large-scale technology initiatives that supported both restaurant operations and customer engagement.
His expertise includes POS architecture, PCI compliance, network operations center management, guest support systems, and vendor partnerships. At Panera Bread, he led IT and guest support operations, overseeing help desk, network operations, and customer care teams while supporting large software deployment initiatives across the restaurant network.
On Go Beyond the Connection, Chris shares an operator’s perspective on restaurant technology and infrastructure. He explains how resilient networks, integrated systems, and strong vendor partnerships help restaurants deliver consistent service and strong guest experiences. Chris focuses on practical strategies that help restaurant leaders improve reliability, security, and operational performance.
Chris Incorvati, CTO at Jack’s Family Restaurants, breaks down how invisible technology, redundant connectivity, and practical AI turn quick-service operations into a platform for growth. When the network just works, hospitality takes over.
