Building Digital Kitchen Connectivity in QSR

How digital kitchen connectivity, resilient networks, and AI are reshaping modern QSR operations, featuring Tim Newton, CTO of Long John Silver’s.

Tim Newton is Chief Technology Officer at Long John Silver’s and a technology leader with more than 30 years of experience in enterprise software, architecture, and digital transformation.
At Long John Silver’s, Tim leads technology strategy for a national quick service restaurant brand with more than 500 locations. His work focuses on building reliable systems that support restaurant operations, digital ordering, and guest experience.
Earlier in his career, Tim held senior technology leadership roles at Papa John’s International and other multi-unit restaurant brands. Across these organizations, he led major modernization efforts spanning POS platforms, eCommerce systems, cloud infrastructure, and enterprise data environments.
Tim is known for improving uptime, strengthening system scalability, and aligning technology investments with real business outcomes. His work often centers on stabilizing core systems while enabling innovation across digital channels.
On Go Beyond the Connection, Tim shares practical insight into QSR technology, infrastructure reliability, and leading digital change at scale. His perspective reflects the realities of operating complex restaurant systems where performance, resilience, and operational efficiency must work together every day.

How digital kitchen connectivity, resilient networks, and AI are reshaping modern QSR operations, featuring Tim Newton, CTO of Long John Silver’s.