Join The Bigleaf Team!
Bigleaf is an SD-WAN provider focused on optimizing access to the Cloud. Our proprietary platform uses Software-Defined-Networking technologies to provide seamless failover and dynamic application prioritization.
We have a reliable and high-performance service offering that’s growing quickly. We’re looking for people to join our team to help us scale successfully.
Please take a look at any open roles below. If you would like to join us in one of these roles please send along a resume and cover letter/email of how you meet the qualifications for the role and why you’re interested to careers@bigleaf.net.
- Software Engineer in Operations
- Network Support Specialist
- Network Support Engineer
- VP of Network and Support
- Channel Sales Manager – Texas
- Channel Sales Manager – Seattle
- Channel Marketing Manager
- Bus Dev Manager – Seattle
- Bus Dev Manager – Portland
- Bus Dev Manager – Bay Area
Software Engineer in Operations / Devops
If you have a strong linux background, software engineering experience, want to grow your advanced networking skills, and want to be a part of a fast-growing company, this might be the role for you.
Welcome to Bigleaf – we keep businesses connected to the cloud. Wonder how that works? Check out the videos on our homepage: http://www.bigleaf.net
Our service is growing quickly and we have big plans. We’re looking for a Software Engineer to join our operational team.
Bigleaf is a well-funded fast-growing startup, so your day-to-day tasks will vary quite a bit and you’ll wear multiple hats, but here’s an overview:
Position Summary
This is a full-time position based at our corporate office in Beaverton, Oregon.
• Systems Infrastructure Management and Scaling: Our platform is built on co-located servers and network equipment, cloud VMs, and customer-premises network appliances. On top of those elements we run Linux operating systems and custom software. In this role you’ll be responsible for managing, troubleshooting, and scaling our server/systems infrastructure. Many of our system elements are automated already to some degree, but you’ll mature the automation systems, migrate to new versions, and automate tasks that are still done manually. We use Puppet, Ansible, and several other tools for automation, and we’re fans of Python.
• Monitoring: We extensively monitor our infrastructure and services to ensure a good customer experience. You’ll be responsible for our monitoring infrastructure and practices, ensuring smooth scaling, all the appropriate elements are being monitored, and that team members (including you) get the alerts they should without the noise they shouldn’t.
• Application and Service Delivery: You’ll be responsible for the delivery, troubleshooting, scaling, and automation of our services, including DNS, our web application, and many internal services that support our public-facing ones. You’ll coordinate releases and scaling mechanisms, ensuring consistent reliability and performance. In this role you’ll create and modify scripts and other software to accomplish goals.
• Research and Development: As we continue to scale and add new functionality, we’ll rely on you to help guide how we deliver our services. You’ll stay up to date on the latest trends and patterns in server hardware, cloud hosting, application delivery, and other relevant topics, and you’ll test out new solutions that you think could fit our needs well.
• Support and Internal IT: You’ll occasionally assist our network operations and support team with escalated customer technical support matters, helping drive complex network and systems troubleshooting situations to a resolution. You’ll also take ownership of our internal IT systems and processes – most of which are Cloud-based and lightweight, so this will be a minor part of your role. You’ll ensure a healthy new-employee sign-up process and protect the business by ensuring proper backup and security measures are in place.
Required Qualifications
• A strong attitude of service towards co-workers and customers
• At least 4 years of experience in relevant software engineering/operational roles
• Experience with Puppet and scaling internet-facing server infrastructure
• Experience with shell scripting and at least one programming language
• Strong understanding of Linux, including the Linux networking subsystem (we primarily use Debian and OpenWRT)
• Experience with Cloud environments such as AWS and Linode, and physical server hardware management
• Experience with SQL and Postgres
• Self-starter approach to identifying and accomplishing goals
• Natural ability to incrementally troubleshoot technical problems
• Understanding of networking fundamentals
• Strong desire to learn and grow
• Ability to participate in an on-call rotation
This is a very exciting period of growth for our team. We appreciate you taking the time to carefully read through this ad. Our vision is to bring peace into the lives of our customers through advanced technology and excellent service. If you would like to join us in this role please send along a resume and cover letter/email of how you meet the qualifications above and why you’re interested. Benefits include medical, dental, vision, and a stock options plan.
We are an equal opportunity employer. We encourage diversity and feel it makes our teams stronger, so if you meet the qualifications for this role please feel free to apply.
Network Support Specialist
Evening Shifts
If you enjoy tech support, deep network troubleshooting, and Linux, this might be the role for you.Welcome to Bigleaf – we keep businesses connected to the cloud. Wonder how that works? Check out the videos on our homepage: http://www.bigleaf.net
Our service is growing quickly and we have big plans. We’re looking for a Network Support Specialist to join our team.
Bigleaf is a well-funded fast-growing startup, so your day-to-day tasks will vary quite a bit and morph over time, but here’s an overview:
Position Summary
This is a full-time position based at our corporate office in Beaverton, Oregon.
• Technical Support: We believe it’s crucial to provide excellent service to our customers, eliminating the typical finger-pointing through skillful troubleshooting. In this role your primary responsibility will be to help customers (usually working with their IT consultants or other skilled people) to investigate and resolve speed concerns, application performance issues, new installations questions, and other similar situations.
• Network Operations: Our customers expect outstanding network reliability and performance. In this role you’ll help manage our global IP routing platform and other network systems. This can involve monitoring network behavior, configuring routers and switches, and troubleshooting issues like packet loss or jitter.
• Device and Service Provisioning: Our platform consists of custom operating systems and software that runs on equipment in data centers and at the customer premises. You’ll be part of a team that installs our operating systems and provisions service for customers. Much of this process is automated, but you’ll need to pay good attention to detail and be able to work with Linux. We use Puppet, Ansible, and several other tools for automation.
Required Qualifications
• A passion for serving customers with outstanding support
• At least 2 years of experience in a tech-support role
• Strong ability to clearly communicate technical concepts to both technical and non-technical people in written and spoken English
• Self-starter approach to identifying and accomplishing goals
• Natural ability to incrementally troubleshoot technical problems
• Strong understanding of networking fundamentals (e.g. knowing what ARP is and how IP routing works will be important for you to succeed).
• Understanding of how specific network issues affect application performance (e.g. how does packet loss affect TCP throughput? Or what are the effects of jitter on VoIP?)
• Some experience with Linux is helpful. We use Debian and OpenWRT
• Strong desire to learn and grow
• Ability to participate in an on-call rotation
This is a very exciting period of growth for our team. We appreciate you taking the time to carefully read through this ad. Our vision is to bring peace into the lives of our customers through advanced technology and excellent service. If you would like to join us in this role please send along a resume and cover letter/email of how you meet the qualifications above and why you’re interested. Benefits include medical, dental, vision, and a stock options plan.We are an equal opportunity employer. We encourage diversity and feel it makes our teams stronger, so if you meet the qualifications for this role please feel free to apply.
Note, the current open shifts for this role are swing and night shifts.
Network Support Engineer
Do you love serving customers by troubleshooting complex network issues? Do you know how to use TCPdump and Wireshark to determine if it’s packet loss or jitter that’s making a VoIP call choppy? Are you comfortable using MTR to authoritatively demonstrate to an ISP that their cable modem is dropping packets? If you answered “yes” to those questions, then this might be the role for you.
Welcome to Bigleaf – we keep businesses connected to the cloud. Check out more info on our homepage: www.bigleaf.net. Our service is growing quickly and we have big plans. We’re looking for a Network Support Engineer to join our team. Bigleaf is a well-funded fast-growing startup, so your day-to-day tasks will vary quite a bit and morph over time, but here’s an overview:
Position Summary
• Technical Support: We believe it’s crucial to provide excellent service to our customers, eliminating the typical finger-pointing that happens in IT, through skillful troubleshooting. In this role your primary responsibility will be to help customers (usually working with their IT consultants or other skilled people) to investigate and resolve issues such as inconsistent application performance, odd network behavior, and other network problems.
• Network Troubleshooting: As a senior resource on our support team, you’ll dig into complex network issues to find root cause and drive them to a resolution. This will include extensive use of tools such as tcpdump, Wireshark, MTR, and iPerf. You’ll troubleshoot issues including ISP/carrier circuit problems, VoIP call drops, slow downloads, unexpected firewall behavior, and numerous other challenging situations.
• Sales Engineering: You’ll interact with our customers and partners as a technical expert on our services and technology. You’ll act as a consultant to them, identifying their needs and communicating how Bigleaf can be of value to them. This will usually be via phone, but will involve occasional travel for larger opportunities.
• Device and Service Management: We employ both traditional network equipment and custom Linux-based systems within our network. You’ll work with these platforms manually and through automation. We use Puppet, Ansible, and several other tools for automation, and you’ll have opportunities to improve upon these systems.
Required Qualifications
• A passion for serving customers with outstanding support
• At least 3 years of experience in a network engineering role
• Strong ability to clearly communicate technical concepts to both technical and non-technical people in written and spoken English
• Self-starter approach to identifying and accomplishing goals
• Natural ability to incrementally troubleshoot technical problems
• Mastery of networking fundamentals
• Strong understanding of how specific network issues affect application performance (e.g. how does packet loss affect TCP throughput? Or what are the effects of jitter on VoIP?)
• Experience with Linux networking. We use Debian and OpenWRT
• Ability to participate in an on-call rotation
VP of Network and Support
Welcome to Bigleaf – we keep businesses connected to the cloud. Check out more info on our homepage: http://www.bigleaf.net
Our service is growing quickly and we’re looking for a hands-on VP of Network and Support to join our team.
Bigleaf is a well-funded fast-growing startup, so your day-to-day tasks will vary quite a bit and morph over time, but here’s an overview:
Position Summary
• Tech Support Leadership: We stand out by providing excellent service to our customers, eliminating the typical finger-pointing seen in IT, through skillful troubleshooting and true care for our customers. In this role you’ll create strategic plans and lead our technical support team to maintain success as we grow. You’ll use your years of technical support experience and empathy for customers to ensure that they receive a “great” support experience (rather than just a “good” one) at all times. You’ll also be the main point of contact for escalated support matters. You’ll use your outstanding people skills to ensure customers who are frustrated leave happy, and you’ll ensure all needed Bigleaf and partner resources are engaged to drive problems to a successful conclusion.
• Technical Support: While this role has a notable leadership and management element, initially there will also be a large hands-up support element. You’ll be on the phones and responding to tickets alongside our other support team members. You’ll use your networking knowledge and care for customers to ensure they have an optimal experience as you navigate troubleshooting and resolving their complex technical issues. You’ll carefully balance the time you need to allocate for leadership and management tasks versus the time you have to directly provide support to customers, morphing that balance as needs change with company growth.
• Network Engineering and Operations Leadership: Our customers expect outstanding network reliability and performance. In this role you’ll oversee continued design, operation, and troubleshooting of our global IP routing platform and other network systems. This will involve working with the CEO and other team members to craft and manage network strategy, coordinating network engineering resources, directing incident response, scaling planning, and other similar tasks.
• Sales Engineering: You’ll ensure that the needs of the sales team for engineering resources are met effectively. Sometimes this means you’ll directly interact with our customers and partners as a technical resource on our services and technology, and at other times you’ll arrange for other engineering resources to do so. You will ensure that we act as a consultant to customers and partners, identifying their needs and communicating how Bigleaf can be of value to them. This will usually be via phone, but will involve occasional travel for larger opportunities.
• Team Growth, Management, and Training: Your strong yet humble leadership will shine as you scale and mature our network and support functions. You’ll guide, challenge, encourage, correct, and reward team members, and do other typical management and leadership tasks to ensure the health and success of each person and of the team. You’ll also be responsible for planning, recruitment, hiring, training, and other similar items to ensure the team grows as needed to meet the demands of our growing customer base without excessive stress. You will oversee training activities for your team, as well as for new wholesale partners and others who need in-depth training on the Bigleaf platform and how to support it.
• Support and Network Engineering Tools Management: You’ll be responsible for procuring, managing, and scaling Bigleaf’s systems used for technical support and network engineering. Of course you’ll have the support of other Bigleaf resources in this, such as our software development team, but you’ll handle dashboards, reporting, contact center / phone systems, and other tools needed to ensure our network and support teams are operating in line with company goals.
• Company-wide Collaboration: You’ll work with our product, software development, sales, provisioning, accounting and other internal teams to meet customer needs and help drive healthy growth across all areas of the business.
Required Qualifications
• At least 5 year of experience leading and scaling a 24/7, multi-tier, service-provider technical support team.
• At least 3 year of experience leading network engineering and operations efforts in a public-facing network such as an internet carrier, CDN, or other service provider.
• Experience and comfort directly providing network related technical support
• Strong ability to clearly communicate technical concepts to both technical and non-technical people in written and spoken English
• A passion for serving customers in a humble and consultative manner
• Demonstrated care for the professional and personal development of team members
• A team-player mentality
• Self-starter approach to identifying and accomplishing goals
• Understanding of networking and internet fundamentals
• Understanding of how specific network issues affect application performance (e.g. how does packet loss affect TCP throughput? Or what are the effects of jitter on VoIP?)
• Experience training and mentoring others and resolving conflict
• Ability to be on-call for escalation matters
• Ability to travel occasionally (a few times per year)
This is a very exciting period of growth for our team. We appreciate you taking the time to carefully read through this ad. Our vision is to bring peace into the lives of our customers through advanced technology and excellent service. If you would like to join us in this role please send along a resume and cover letter/email of how you meet the qualifications above and why you’re interested. Benefits include medical, dental, vision, and a stock options plan.
We are an equal opportunity employer. We encourage diversity and feel it makes our teams stronger, so if you meet the qualifications for this role please feel free to apply.
Channel Sales Manager – Southwest (Texas)
Position Summary
The Position: Full-Time Channel Sales Manager position responsible for identifying, recruiting and managing a base of telecommunications partners in an assigned territory.
Essential Duties:
- Recruit new partners
- Identify strategic alliances in the technology community to position the company for growth
- Meet with active partners on a regular basis
- Strengthen partner relationships and ensure a positive partner experience
- Attend regional trade shows and training events, and manage follow-up activities
- Develop and manage a territory strategy and growth plan
- Partner and customer presentations and trainings
- Prepare quotes and RFP responses
- Coordinate with internal groups (marketing, engineering, provisioning)
- Provide accurate and detailed monthly forecasting of opportunities in order to meet or exceed sales quota requirements
- Serve as an escalation path for partners and end user customers to ensure an excellent customer and partner experience
Required Qualifications
• Indirect sales background and/or understanding of telecommunication indirect sales model
• Must have experience and knowledge of telecommunications products and services (experience with SD-WAN products/services would be ideal)
• Very strong written and verbal communication skills. Must have ability to proactively build relationships and be top-of-mind with a large partner community
• Strong group presentation skills
• Ability to work independently and as part of a team
• Ability to multitask and be detail-oriented with proposals and contracts
• Comfortable with activity tracking and consistent follow up communications
• Friendly and engaging phone and email presence
• General understanding of Internet service and associated technologies, including things like IP addresses, VoIP, and Cloud Computing
Channel Sales Manager – Seattle
Position Summary
The Position: Full-Time Channel Sales Manager position responsible for identifying, recruiting and managing a base of telecommunications partners in an assigned territory.
Essential Duties:
- Recruit new partners
- Identify strategic alliances in the technology community to position the company for growth
- Meet with active partners on a regular basis
- Strengthen partner relationships and ensure a positive partner experience
- Attend regional trade shows and training events, and manage follow-up activities
- Develop and manage a territory strategy and growth plan
- Partner and customer presentations and trainings
- Prepare quotes and RFP responses
- Coordinate with internal groups (marketing, engineering, provisioning)
- Provide accurate and detailed monthly forecasting of opportunities in order to meet or exceed sales quota requirements
- Serve as an escalation path for partners and end user customers to ensure an excellent customer and partner experience
Required Qualifications
• Indirect sales background and/or understanding of telecommunication indirect sales model
• Must have experience and knowledge of telecommunications products and services (experience with SD-WAN products/services would be ideal)
• Very strong written and verbal communication skills. Must have ability to proactively build relationships and be top-of-mind with a large partner community
• Strong group presentation skills
• Ability to work independently and as part of a team
• Ability to multitask and be detail-oriented with proposals and contracts
• Comfortable with activity tracking and consistent follow up communications
• Friendly and engaging phone and email presence
• General understanding of Internet service and associated technologies, including things like IP addresses, VoIP, and Cloud Computing
Channel Marketing Manager
Position Summary
Bigleaf is adding a Channel Marketing Manager to our fast-growing team. As Channel Marketing Manager, you’ll own Bigleaf’s channel marketing strategy and execution for new and existing channel partners, including telecom agents, managed service providers (MSPs), value-added resellers (VARs), wholesale distributors, systems integrators and original equipment manufacturers (OEMs). As Bigleaf’s Channel Marketing Manager you’ll add to Bigleaf’s growth goals by identifying and activating new partners, creating demand in conjunction with our partners, and enabling our partners to sell Bigleaf more successfully.
The Channel Marketing Manager reports to our VP of Marketing and works closely with the Channel Sales team to build an efficient and scalable Channel Marketing function at Bigleaf. This position would be a great step for someone looking to advance their career within a high-growth startup environment.
Essential Duties
- Identify and engage new channel partners with compelling offers and content
- Create to-partner, through-partner, and with-partner programs and promote these programs to new and existing channel partners
- Work with the Channel Sales team to drive new opportunities into the pipeline with partner-ready demand generation programs
- Deliver partner enablement content for upcoming product launches or releases
- Build and measure effective marketing and sales tools and collateral using both internal and agency resources for use on the Web site and in campaigns
- Analyze program results and make recommendations for future improvements
- Research and select appropriate vendors to ensure successful and timely project completion
Required Qualifications
- 2+ years experience in B2B channel marketing
- Experience planning, executing and reporting on multi-channel marketing campaigns
- Experience working in marketing automation platforms (Hubspot, Marketo, Pardot, etc.)
- Demonstrated ability to engage audiences through written and verbal communication
- Excellent time management and interpersonal skills
- Strong relationship/team building and account management skills
- Comfort with an agile, startup environment
- Experience building and owning programs in a fast-paced environment
We are an equal opportunity employer. We encourage diversity and feel it makes our teams stronger, so if you meet the qualifications for this role please feel free to apply.
Business Development Manager – Seattle
Our business is growing quickly and we have big plans for 2019. We’re looking for a full-time Business Development Manager to join our team. While our channel sales team and partners continue to excel, we want to augment sales efforts in specific markets to target strategic customers and opportunities.
Bigleaf is a well-funded fast-growing startup, so your day-to-day tasks will vary quite a bit and morph over time, but here’s an overview:
Position Summary
The Position: Full-Time Channel Sales Manager position responsible for identifying, recruiting and managing a base of telecommunications partners in an assigned territory.
The Business Development Manager will be responsible to sell Bigleaf services to new strategic Major Accounts, defined as business customers with 25-250+ locations. This role will encompass all aspects of the sales cycle, including coordinating the appropriate Bigleaf resources needed to prospect, qualify, and close strategic deals. As the Business Development Manager, this person will be managed to quota and expected to develop a business plan to outline key tasks, metrics, responsibilities, and needed resources to meet or exceed that quota.
Key Responsibilities
- Sell Bigleaf services into strategic Major Accounts, defined as customers with 25-250+ business locations
- Develop a 12-month Business Plan to identify, engage, and close large numbers of new major accounts to meet or exceed defined quota
- Augment Bigleaf demand generation with your own efforts, including leveraging past contacts and customers, regional business networking, cold calling/emailing, and other creative ways to initially engage a prospect
- Coordinate internal Bigleaf resources such as Marketing, Sales Engineering, Customer Support, and Executive Team to address the needs and expectations of both prospects and major customers
- Work in concert with Bigleaf Sales and Marketing leadership to focus and refine customer prospecting and demand generation efforts, including direct outreach to prospects
- Assist Provisioning and Support teams to see multi-site customer implementations to a successful completion, ensuring customer satisfaction
Required Qualifications
- 5+ year background as a Major Account Executive or similar role with technology service providers, focusing on customers with 25-250+ locations
- Previous experience in telecommunications, cloud, or network hardware sales, with a preference towards experience with UTM/firewall or hosted VoIP sales.
- Aggressive and hungry attitude towards sales efforts, yet honest and consultative with customers and other team members
- Familiar and experienced with current demand generation tactics, while still comfortable with traditional prospecting such as cold calling/email and relationship selling
- Ability to successfully present to groups as large as 50 people
- Ability to, when necessary, engage 3rd party resources including channel and wholesale partners to close business
- Excellent communication skills
- Self-starter approach to identifying and accomplishing goals
- Referenceable track record of exemplifying of our basic values including Integrity, Respect, Compassion, Adaptability, and Reliability
We are an equal opportunity employer. We encourage diversity and feel it makes our teams stronger, so if you meet the qualifications for this role please feel free to apply.
Business Development Manager – Portland
Our business is growing quickly and we have big plans for 2019. We’re looking for a full-time Business Development Manager to join our team. While our channel sales team and partners continue to excel, we want to augment sales efforts in specific markets to target strategic customers and opportunities.
Bigleaf is a well-funded fast-growing startup, so your day-to-day tasks will vary quite a bit and morph over time, but here’s an overview:
Position Summary
The Position: Full-Time Channel Sales Manager position responsible for identifying, recruiting and managing a base of telecommunications partners in an assigned territory.
The Business Development Manager will be responsible to sell Bigleaf services to new strategic Major Accounts, defined as business customers with 25-250+ locations. This role will encompass all aspects of the sales cycle, including coordinating the appropriate Bigleaf resources needed to prospect, qualify, and close strategic deals. As the Business Development Manager, this person will be managed to quota and expected to develop a business plan to outline key tasks, metrics, responsibilities, and needed resources to meet or exceed that quota.
Key Responsibilities
- Sell Bigleaf services into strategic Major Accounts, defined as customers with 25-250+ business locations
- Develop a 12-month Business Plan to identify, engage, and close large numbers of new major accounts to meet or exceed defined quota
- Augment Bigleaf demand generation with your own efforts, including leveraging past contacts and customers, regional business networking, cold calling/emailing, and other creative ways to initially engage a prospect
- Coordinate internal Bigleaf resources such as Marketing, Sales Engineering, Customer Support, and Executive Team to address the needs and expectations of both prospects and major customers
- Work in concert with Bigleaf Sales and Marketing leadership to focus and refine customer prospecting and demand generation efforts, including direct outreach to prospects
- Assist Provisioning and Support teams to see multi-site customer implementations to a successful completion, ensuring customer satisfaction
Required Qualifications
- 5+ year background as a Major Account Executive or similar role with technology service providers, focusing on customers with 25-250+ locations
- Previous experience in telecommunications, cloud, or network hardware sales, with a preference towards experience with UTM/firewall or hosted VoIP sales.
- Aggressive and hungry attitude towards sales efforts, yet honest and consultative with customers and other team members
- Familiar and experienced with current demand generation tactics, while still comfortable with traditional prospecting such as cold calling/email and relationship selling
- Ability to successfully present to groups as large as 50 people
- Ability to, when necessary, engage 3rd party resources including channel and wholesale partners to close business
- Excellent communication skills
- Self-starter approach to identifying and accomplishing goals
- Referenceable track record of exemplifying of our basic values including Integrity, Respect, Compassion, Adaptability, and Reliability
We are an equal opportunity employer. We encourage diversity and feel it makes our teams stronger, so if you meet the qualifications for this role please feel free to apply.
Business Development Manager – Bay Area
Our business is growing quickly and we have big plans for 2019. We’re looking for a full-time Business Development Manager to join our team. While our channel sales team and partners continue to excel, we want to augment sales efforts in specific markets to target strategic customers and opportunities.
Bigleaf is a well-funded fast-growing startup, so your day-to-day tasks will vary quite a bit and morph over time, but here’s an overview:
Position Summary
The Position: Full-Time Channel Sales Manager position responsible for identifying, recruiting and managing a base of telecommunications partners in an assigned territory.
The Business Development Manager will be responsible to sell Bigleaf services to new strategic Major Accounts, defined as business customers with 25-250+ locations. This role will encompass all aspects of the sales cycle, including coordinating the appropriate Bigleaf resources needed to prospect, qualify, and close strategic deals. As the Business Development Manager, this person will be managed to quota and expected to develop a business plan to outline key tasks, metrics, responsibilities, and needed resources to meet or exceed that quota.
Key Responsibilities
- Sell Bigleaf services into strategic Major Accounts, defined as customers with 25-250+ business locations
- Develop a 12-month Business Plan to identify, engage, and close large numbers of new major accounts to meet or exceed defined quota
- Augment Bigleaf demand generation with your own efforts, including leveraging past contacts and customers, regional business networking, cold calling/emailing, and other creative ways to initially engage a prospect
- Coordinate internal Bigleaf resources such as Marketing, Sales Engineering, Customer Support, and Executive Team to address the needs and expectations of both prospects and major customers
- Work in concert with Bigleaf Sales and Marketing leadership to focus and refine customer prospecting and demand generation efforts, including direct outreach to prospects
- Assist Provisioning and Support teams to see multi-site customer implementations to a successful completion, ensuring customer satisfaction
Required Qualifications
- 5+ year background as a Major Account Executive or similar role with technology service providers, focusing on customers with 25-250+ locations
- Previous experience in telecommunications, cloud, or network hardware sales, with a preference towards experience with UTM/firewall or hosted VoIP sales.
- Aggressive and hungry attitude towards sales efforts, yet honest and consultative with customers and other team members
- Familiar and experienced with current demand generation tactics, while still comfortable with traditional prospecting such as cold calling/email and relationship selling
- Ability to successfully present to groups as large as 50 people
- Ability to, when necessary, engage 3rd party resources including channel and wholesale partners to close business
- Excellent communication skills
- Self-starter approach to identifying and accomplishing goals
- Referenceable track record of exemplifying of our basic values including Integrity, Respect, Compassion, Adaptability, and Reliability
We are an equal opportunity employer. We encourage diversity and feel it makes our teams stronger, so if you meet the qualifications for this role please feel free to apply.
