The Real Cost of Downtime (and How to Avoid It)

Imagine a busy retail shop on a Saturday afternoon. The line is long, customers are ready to pay… and then the point-of-sale system goes down. Transactions stop. Frustration builds. Now picture a sales team on a critical video call with a prospect when the internet stutters and the conversation drops. These aren’t just inconvenient hiccups.…

The Carrier’s Guide to Internet That Doesn’t Break Apps

True Business Continuity Builds Loyalty, and in this three-part blog series we’ve been exploring the realities carriers face in supporting business customers in a wireless-first, cloud-powered world. Because your customers don’t really care about ‘uptime’; they care about Zoom, VoIP, and POS actually working. All the time.  If you missed the previous blog in this…

Business Continuity as a Competitive Edge

Business continuity isn’t just insurance; it’s a sales differentiator. For years, business continuity has been treated like a safety net; something you hope you’ll never need but buy just in case. We now know that that mindset leaves revenue, productivity, and customer trust exposed. Your customers aren’t just using the internet; they’re running their entire…

Bigleaf Q2 2025: Wireless First, Smarter UX, and Greater Visibility

Our Q2 2025 updates continue our mission to deliver wireless‑first connectivity, smarter management tools, and increased network visibility, so you can support your clients and sites with less effort and greater confidence. Whether you’re an MSP, a network admin, or a trusted technology advisor exploring what’s new, here’s what we’ve rolled out this quarter. Wireless‑First…

Why Rural Businesses Are No Longer at the Mercy of ISPs

For years, rural businesses have had little choice when it came to internet access. Limited infrastructure, long wait times for installations, and dependence on a single internet provider meant that even basic online operations could feel like a gamble.  When your business depends on cloud-based apps, VoIP phone systems, point-of-sale transactions, and remote collaboration, spotty…

Network Redundancy and Resiliency are Non-Negotiables

Downtime is more than an inconvenience; it’s a risk. Whether we’re speaking of a missed transaction, a dropped video call, or just general lost productivity due to an unpredictable network, any amount of downtime needs to be resolved before it begins to impact revenue, operational resources, and even morale. That’s why network resiliency at every…

Wi-Fi Just Got Smarter: Bigleaf’s All-in-One Solution for Wireless-First Businesses

Wireless is no longer just an option or a backup; it’s often now the actual backbone.   Whether it’s a branch office with no wired infrastructure, a kiosk at a market stall, or a remote employee’s home workspace, today’s operations demand reliable, flexible internet access. But even as wireless has become a more reliable type of…

Stickiness: Why Bigleaf Customers Stay

What Makes Bigleaf Sticky: Seamless Connectivity, Scalable Solutions, and Human-First Support

As any business owner would attest, the only thing better than winning a customer is keeping one. That’s why companies talk so much about stickiness—the quality that keeps users coming back, day after day, even when they aren’t required to. But true stickiness isn’t about making it hard to leave. It’s about making it easy…