The CIO’s New Mandate: Institutional Intelligence Architecture

Cover art for Go Beyond the Connection Episode 041 featuring Erich Gazaui

Erich Gazaui, Chief Information Officer at Papa, makes the case that the CIO mandate is fundamentally about information architecture, not systems management. He explains how governance, access, and advocacy for accurate data transform the role into a strategic driver of business outcomes.

The Digital Kitchen as a Revenue Engine

Go Beyond the Connection podcast episode 035 featuring Chris Demery, Chief Technology Officer at Blaze Pizza

Chris Demery, CTO of Blaze Pizza, explains how the digital kitchen has become a revenue engine for modern restaurant operations, and why predictability, resiliency, and real-time data now define guest experience.

How the Connected Kitchen Powers the Modern Enterprise

Go Beyond the Connection podcast episode 034 featuring Tom Seeker, Chief Technology Officer at Ziggi’s Coffee

A practical look at why connected kitchen systems are now central to restaurant performance, data clarity, and real-time decision-making on the Go Beyond the Connection Podcast’s Connected Kitchen series with guest Tom Seeker, CTO of Ziggi’s Coffee.

How Innovation Centers Navigate AI Hype and Deliver Real Results

Go Beyond the Connection podcast episode 027 featuring Michael Parlotto, Technology Leader

Michael Parlotto, VP of Emerging Technologies at InComm Payments, explains how innovation centers cut through AI hype by starting with the customer problem. His three-part framework — problem framing, design thinking, and futures analysis — connects bold ideas to results executives can measure.

When the Network Goes Down, Everything Goes Down

Go Beyond the Connection podcast episode 025 featuring Thomas Dewar, Technology Leader

Thomas Dewar, CIO at Acupath Laboratories Inc., shares how cloud architecture, data validation, and empathetic leadership create IT systems that outlast any disruption and any single leader.