Scaling Smart from Day One: What Cal Krome Learned Supporting Lyft’s Explosive Growth

What Happens When Your Team Doubles—and You’re the Only IT Person? When Cal Krome joined Lyft, there were 250 employees and zero formal IT infrastructure. As the company grew to 450 people, he was still the only person handling support, provisioning, office builds, and automation. The pace was relentless—and the lessons unforgettable. “I was the…
Calm IT in a Chaotic World: How Cal Krome Trains Non-Technical Teams for Tech Resilience

Why Most Onboarding Falls Flat for Remote Teams When new employees don’t know how to get what they need, IT becomes a roadblock. That’s especially true in remote environments, where hallway help and walk-up desks don’t exist. Traditional IT onboarding simply doesn’t cut it. That’s why Cal Krome, Head of IT at Calm, rebuilt the…
Device Trust and Access Control: The Future of Secure Remote Work

Why VPNs Aren’t Enough Anymore In a world of remote work, traditional security strategies are falling short. VPNs, password complexity, and firewalls can’t protect a company when devices are scattered across homes, cafes, and co-working spaces. That’s why secure remote IT access now demands more thoughtful, layered controls. At Calm, Head of IT Cal Krome…
Bridging the Trust Gap: How IT and Executives Can Align for Scalable Growth

Why Executive Alignment Still Eludes IT Even as IT becomes more integral to business growth, many teams still struggle to earn a seat at the strategic table. Budget asks turn into battles. Security upgrades get deferred. And infrastructure plans often lag behind company objectives. The root of the issue? A lack of executive alignment in…