Today, employees increasingly rely on VoIP calls and video meetings to get work done. It’s common to experience poor connections, dropped calls, or internet outages where these tools don’t work at all. This results in lost business, employee frustration, and … Read More
VoIP and UCaaS
[Case study] TruHome goes all-in on cloud telephony with Bigleaf SD-WAN as the foundation
Learn why John Pentlin, VP of IT at TruHome, moved their 200+ call center reps to a cloud-based phone system, the networking challenges they faced, and how Bigleaf helped them along the way. PDF Title Download
[Case study] Allen Lund removes network cost and complexity with Bigleaf SD-WAN
Learn how Bigleaf helped solve Allen Lund Company’s connectivity issues so they could have the quality and uptime they needed with the flexibility and cost savings the cloud provided. PDF Title Download
4 common VoIP call problems you can end forever with SD-WAN
As companies ditch their landline phones for VoIP, it’s usually not long before the random VoIP call problems begin and their IT/Ops teams find themselves getting “the complaints.” You know the ones: “I was in the middle of a negotiation … Read More
Improving UCaaS with purpose-built SD-WAN
Learn how to deploy any UCaaS platform with a reliable connection to the Cloud. PDF Title Download
Bad calls are hurting your business
Dropped calls, choppy video, robovoice, annoying echos – all these are symptoms of bad VoIP. PDF Title Download It doesn’t take much of a network issue for it to be noticeable with VoIP and video calls. What can you … Read More
Non-profits and businesses transform communications with Bigleaf
How to transform communications with Bigleaf Work-from-home and social distancing trends accelerated during the COVID-19 pandemic, as organizations found new ways to connect with their customers, partners, and vendors in the new environment. Many of their plans revolved around new … Read More
Why are calls garbled?
When you’re in the middle of an important video conference, the last thing you want is for participants to end up looking like 8-bit video game characters and sounding even worse. In our informal surveys, 80% of IT departments are … Read More
TruHome builds a cloud-based call center with Bigleaf
TruHome builds a cloud-based call center with Bigleaf John Pentlin, VP of IT at TruHome, removed a roadblock from his company’s cloud journey with help from Bigleaf Networks. Every day, IT leaders like John are moving critical business technologies like … Read More
Onward Communications fixes UCaaS call quality with Bigleaf
Onward Communications fixes UCaaS call quality with Bigleaf Tricia Ward of Onward Communications had just moved one of her large, multisite customers to a hosted voice service when call quality issues threatened to derail the deployment. The customer had moved … Read More